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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rajan Anand

March 17, 2025

5  out of  5
rating by Rajan Anand
"Monica was great and super helpful. She helped me get the certificate of insurance last minute while I was at the dealership buying a car. She’s also very prompt to reply and clear in her communication, which I think is great, especially for a product like insurance. Highly recommended"
We responded:
"Thank you Rajan for your review of our office. Monica is such an asset to our team. So glad she was able to help with your auto insurance by making to efficient, easy to understand and making sure you are properly protected. "
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Val

March 14, 2025

5  out of  5
rating by Val
"Thank you so much"
We responded:
"Thank you Val for leaving us a 5 star Google review. It was such a pleasure working with you and getting to know you better. "
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Holly DeMaranville

March 3, 2025

5  out of  5
rating by Holly DeMaranville
"Great agency with very good service and very competitive prices!"
We responded:
"Hello Holly! Thank you for leaving this 5 star Google review. So happy we were able to assist you with your insurance needs! Let us know how we can help. "
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Charlene Chase

February 27, 2025

5  out of  5
rating by Charlene Chase
"Katie and her team have Excellent service. Wonderful communicator. And awesome personality. Thank you and highly recommend this office."
We responded:
"Charlene it was so great to chat with you. Thank you for leaving this 5 star Google review. I love meeting and chatting with my Hawaiian family! Safe travels to you and see you when you get back. "
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Matthew Wilson

February 25, 2025

5  out of  5
rating by Matthew Wilson
"Kaiser was really helpful setting me up my new renters insurance! It was very smooth and easy!"
We responded:
"Hi Matthew! Thank you for leaving us this 5 star Google review. Kaiser is such an asset to the team! I am so happy to hear he was able to help you get your renters insurance set up with Katie Kelly State Farm. Let us know how we can help!"
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Pk Kanavan

February 25, 2025

5  out of  5
rating by Pk Kanavan
"Michael Lee was a great help today!!"
We responded:
"Thank you for taking the time to leave us a review. So happy to hear Michael was able to help you with your insurance needs. Thank you for your business, we appreciate you. "
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Lisa Campbell

February 11, 2025

5  out of  5
rating by Lisa Campbell
"Ok once again I called Katie's office for some questions. Brett is so wonderful and willing to go outside the lines to make sure I am happy. Then to put icing on top Katie calls me too. What a DYNAMIC DUO. I always laugh so hard and feel so good when I am done speaking to them. They truly Care"
We responded:
"Hi Lisa! We love chatting with you too. You make us smile and laugh so hard! We love working with you and helping you with your insurance needs. You are truly a blessing!"
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Eva Polumsky

February 4, 2025

5  out of  5
rating by Eva Polumsky
"I highly recommend Katie Kelly State Farm"
We responded:
"Thank you Eva for leaving us a 5 star Google review. Glad we could help you with your auto insurance and save you money! "
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Upma Sharma

January 13, 2025

5  out of  5
rating by Upma Sharma
"I have been working with Katie Insurance Company for 5-7 years, and they have consistently exceeded my expectations. I’ve had two auto policies, home, life, and rental insurance with them, and their prompt responses, competitive pricing, and professional services have been outstanding. I highly recommend them to anyone seeking a reliable, one-stop insurance agent for all their needs."
We responded:
"We so appreciate you Upma! Thank you for taking the time to leave us this 5 star Google review. So happy we could take care of your autos, home, rental and life insurance. "
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Clinton Jenkins

January 13, 2025

5  out of  5
rating by Clinton Jenkins
"I was very surprised when Ramon from State Farm told me he could double my coverage on my car insurance for the same or less of a monthly payment than I’ve been paying for years. I’m so happy that I made the switch to State Farm and it feels good to have great coverage on my all vehicles and a great agent. Ramon provided excellent customer service and answered all of my questions and concerns. I wish I had known and switched sooner. Thank you Ramon!"
We responded:
"Thank you Clinton for your 5 star Google review. So happy Ramon was able to get your protected for your autos and home insurance with Katie Kelly State Farm. We love helping our clients make sure they are protected!"
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Larry

January 9, 2025

5  out of  5
rating by Larry
"Thanks again for your service Ramon"
We responded:
"Thank you Larry for leaving us a 5 star Google review. So happy we could help you with your insurance needs with Katie Kelly State Farm!"
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Jayce Mathew

January 4, 2025

5  out of  5
rating by Jayce Mathew
"I recently was helped by Ramon From State Farm. Ramon was courteous and professional while speaking with and answered all my questions. I would highly recommend speaking with him on any questions you may have about your insurance policies"
We responded:
"We appreciate you Jayce! Thank you for your kind words for Ramon. We enjoy helping our clients understand their auto insurance and renters insurance. We want to make sure there are no gaps in coverage. Thank you!"
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brenna ericson

December 31, 2024

5  out of  5
rating by brenna ericson
"Katie and her team have always been exceptionally helpful. We work with them for car, home and life insurance for myself and my son. I trust Katie and her team to handle anything that comes up and to answer all our questions!!!"
We responded:
"Brenna! Thank you for leaving us this 5 star Google review. I really enjoyed helping you get protected with your auto, home and life insurance for you and your little guy! We appreciate you. "
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John DeLorie

December 30, 2024

5  out of  5
rating by John DeLorie
"I've been working with Katie and company for over a decade and I am a pain in the rear. But they have always been fast, responsive, reasonable, and flexible. And it's been great. This morning I was able to work with Ramon over the phone to add another car to my policy, all in about 10 minutes. Awesome."
We responded:
"Hi John! Thank you for your continued support and business over the many years. We love helping you understand your autos and home insurance and want to make sure you have no gaps in protection. Thank you so much!"
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Ryan Koontz

December 30, 2024

5  out of  5
rating by Ryan Koontz
"Katie is one of the best. Super knowledgeable about all aspects of the insurance business and always available if I have a question. Thank you for everything, Katie!"
We responded:
"Ryan! Thank you for your 5 star Google review. We love helping you understand your autos, home and umbrella coverage. "
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Joyce Aquino

December 28, 2024

1  out of  5
rating by Joyce Aquino
"No one answers multiple emails from this place including Katie. I did receive a reply to today from Lee after going on their website to ask for someone to contact me. He was completely dismissive and not valued here. I’ve been unhappy with the services I’ve received from this agency since Debbie who I previously worked with is no longer there. Please do better and I most likely will cancel if my insurance needs are not met here."
We responded:
"Thank you for your feedback, Joyce. As I explained in our email correspondence, your experience with my office was not our standard and the errors have been coached for improvement. Regarding your concerns about rate increases, auto insurance rates in Washington have increased for everyone, including me, as much as 30% due to statewide industry factors. I understand how challenging this can be and am here to to discuss any concerns you may have. Your satisfaction is important to us, and we are committed to improving your experience. Please feel free to contact me directly at 425-455-1600 or katie@katievellevue.com"
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Jeffrey Latham

December 27, 2024

5  out of  5
rating by Jeffrey Latham
"Katie is hands down the best I have ever worked with. I believe her programs will make me millions of dollars."
We responded:
"Wow Jeff, you l thank you for your 5-star review! "
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kalyn Glaser

December 27, 2024

5  out of  5
rating by kalyn Glaser
"Katie is an expert in the insurance industry! Not only is she professional, but she is kind hearted and truly looks out for the best of her clients. I’ve worked with her for my life, house, and car insurance for over 10 yrs. Thanks Katie for always going above and beyond!"
We responded:
"Thank you Kalyn! Your support and kind words mean so much! Thank you for the years of trusting me and State Farm to take care of your insurance and financial service needs. "
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Rachel Cope

December 27, 2024

5  out of  5
rating by Rachel Cope
"A True Christmas Miracle: Thank You, Katie Kelly, Monica Huynh, and Jim Kelly! Over the past few years, after having four incidents—some not even my fault, including being hit by an uninsured driver—my premiums steadily increased. They had grown to over $1,300 a month, and it had become unbearable. I met Katie and Jim Kelly at a real estate and investing event where they shared their vast knowledge about insurance. I had no idea that insurance had so many possibilities beyond just car and home! They poured into the community and opened my eyes to all the opportunities I was missing. After the event, I reached out to Katie about my car insurance. Honestly, I was defeated and didn’t think there was anything she could do, but she encouraged me to let her take a look. Katie and her assistant, Monica Huynh, wrapped their arms around me, gathering all the necessary information with care and diligence. Within just a few days, I received what can only be described as a Christmas miracle. Monica communicated with me every step of the way, with grace, hope, and kindness. And now, I’m thrilled to share that my State Farm policy is in place at $262.48—that’s over $1,000 in savings per month! I can’t even express how grateful I am to Katie and Monica for their dedication and support. It brings tears to my eyes to think about how fiercely they loved on me and helped me lower my premiums without sacrificing any coverage. In fact, my Personal Injury Protection (PIP) is even higher now! With insurance companies raising premiums to ridiculous amounts, I highly recommend you check what you're paying and what coverage you have. Don’t hesitate to call Katie and let her check what’s possible for you. Thank you, Katie, Monica, and Jim—you are truly angels in disguise. I’m so grateful to have found you! ♥️"
We responded:
"Wow, Rachel, thank you for your amazing 5-star review! I am so happy we met and that we have been able to save you money on your insurance! Thank you also for all of the referrals!!"
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Julie Tran

December 27, 2024

5  out of  5
rating by Julie Tran
"Katie and Team have been so helpful! Every question answered so quickly and they assured me every step of the way which put me at ease. Thanks!"
We responded:
"Julie! You are such a joy to work with. It has been so fun watching you grow in your business and family! And we love making sure you are protected along the way with all these life changes. "
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Isaac Connor

December 24, 2024

5  out of  5
rating by Isaac Connor
"Before coming into the office I had no education on Life Insurance at all. I was educated on the difference between life term policy’s and Permanent policy’s. I had help picking the right policy for me and it was a great experience"
We responded:
"Isaac, you’re a great student and on your way to being a great leader! It’s been a pleasure working with you and I look forward to years of working alongside you. Thank you for trusting State Farm and my agency to help you into the next chapter of your career! Sky is the limit!"
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Camber Hollywood

December 24, 2024

5  out of  5
rating by Camber Hollywood
"Ramon was very clear and informative. I received exactly the insurance I needed at a great price!"
We responded:
"Thanks Camber! We appreciate your kind words and 5-star review. We look forward to working with you! Thank you for trusting State Farm and my team with your insurance and financial service needs!"
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Chris Sandberg

December 23, 2024

5  out of  5
rating by Chris Sandberg
"Amazing to work with! Answered all my questions and provided in depth answers to my questions. Extremely knowledgeable about their products!"
We responded:
"Ah thanks, Chris! Working with you and your family has been a privilege! I look forward to working alongside you guys as we charge into the new year. Thank you for trusting State Farm and Katie Kelly Agency to take care of your insurance and financial service needs. "
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Guangliu Liu

December 20, 2024

5  out of  5
rating by Guangliu Liu
"Every staff here is very friendly and professional. Thank you very much to Ms. Vanessa for answering my questions and translating for me. I will continue to buy insurance here. Highly recommended!"
We responded:
"So happy to hear we exceeded your expectations! "
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Kreg Graham

December 13, 2024

5  out of  5
rating by Kreg Graham
"Worked with one of Katie’s agents Ramon! He was very helpful, through, and well versed in his products. Was easy to registered and take care of my insurance needs! Thank you Katie"
We responded:
"So happy to hear you are pleased with Ramon, he’s such a gentleman and loves helping our customers with their insurance needs. Thank you for your business and your support!"